Work for Pittsburgh's Premiere H-D® Dealership! Three Rivers Harley-Davidson® is currently hiring for the below positions:
Three Rivers Harley Davidson is seeking a highly motivated and experienced Service Manager with a background in the motorcycle industry to lead a very busy Service Department.
You will oversee all operations of the Service Department while focusing on customer satisfaction, achieving financial goals, and profitability. Must provide superior customer service to all service-related Harley-Davidson® customers with the ability to coach, develop, and lead a team of service writers and technicians.
Three Rivers Harley-Davidson is seeking a highly motivated, energetic, and enthusiastic, Clothing and General Merchandise Associate to join our team. This individual oversees employees and operations of the General Merchandise department as well as coordinates sales promotions and advertising and ordering of all stock.
Major Duties and Responsibilities
• Ensure General Merchandise personnel are well trained and available when needed.
• Design displays for merchandise, which are appealing to customers.
• Regulate Seasonal Promotions and coordinate them with other departments.
• Supervise and maintain an accurate up-to-date inventory management & control system.
• Provide superior customer service.
• Greet customers immediately, in a courteous and friendly manner.
• Handle telephone transactions quickly, and courteously.
• Respond to customer complaints reasonably, showing empathy and a positive attitude, and
demonstrate our commitment to Superior Customer Service.
Qualifications & Job Requirements
• Experience with retail sales, inventory management, and Point-of-Sale software.
• Knowledge of Harley-Davidson General Merchandise a plus but not mandatory and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Occasionally required to bend, stoop, crouch, reach, and lift materials.
• Normally indoors, however, some outdoor work is required during open houses or other events.
- Drive a light duty truck pulling an enclosed trailer
- Push & ride heavy weight motorcycles
- Professionally tie down motorcycles for safe transport.